Lurk's Dungeon · Terms of Service

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Effective Date: 2026-05-24

1. Acceptance of these Terms

These Terms of Service (the "Terms") govern your use of Lurk's Dungeon (the "Game"), operated by LURK24 ("we", "us"), including the web client at lurksdungeon.com, the underlying multiplayer services, and any cosmetic content offered through the in-game shop.

When you create an account — guest or via any of our supported SSO providers — the signup flow asks you to explicitly tick "I agree to the Terms of Service and Privacy Policy" before the sign-in button becomes active. Ticking that box, then completing the signup, is your acceptance of these Terms and of our Privacy Policy. Continuing to use the Game after a material change (signalled by an updated Effective Date above and a re-acceptance prompt on your next login) is your acceptance of the updated Terms. If you do not agree, do not complete the signup and do not continue to use the Game.

2. About these Terms

We may update these Terms over time. If we make a material change we'll update the Effective Date above and prompt you to re-accept on your next sign-in via the same consent dialog used at signup; the dialog blocks game access until you accept the new version. Material changes apply prospectively — anything you did before the change is governed by the version of these Terms in effect at the time.

If any part of these Terms is found unenforceable, the rest stays in force. Our failure to enforce a provision on one occasion does not waive our right to enforce it later.

3. Eligibility

You must be at least 16 years old to create an account, matching the data-processing age of consent under GDPR Article 8 in the strictest EU member states. The signup flow asks you to explicitly tick "I confirm I am 16 years of age or older" alongside the Terms acceptance; the sign-in button stays disabled until both are ticked, and the server records the affirmation with a timestamp at account creation. We do not knowingly maintain accounts for users under 16 — see the Privacy Policy for how we handle discovered under-age accounts.

If you live in a jurisdiction that requires it, you also affirm that you have the legal capacity to enter into these Terms and that you are not prohibited from using the Game under any applicable export controls or sanctions program.

4. Your account

5. Acceptable use — what you may not do

You may not, directly or by letting someone else do it on your behalf:

Violations of this section can lead to suspension or termination per Section 9.

6. User content (display names, chat messages)

You're responsible for the text you submit — display names, chat messages, and any free-text fields we add later. You may not submit content that:

To make the Game work for everyone, you grant us a non-exclusive, worldwide, royalty-free licence to host, display, and process your submitted content (mainly: show your display name on leaderboards and your chat messages in the appropriate channel). This licence ends when you delete the content or close your account, except for content we're required to keep for moderation history (e.g. evidence of a suspension) or that other players have legitimately archived (a leaderboard rank from a season that's already closed). See the Privacy Policy for full retention rules.

We don't claim ownership of your display name or chat messages; we just need this licence to deliver the service.

7. Cosmetic purchases and refunds

Shop status as of the Effective Date. The cosmetic shop is not yet active. Nothing in the Game is currently for sale and no payments are being processed. When the shop launches, this Section will be updated to set out the catalogue scope, the payment processor, and the refund terms in effect, and those terms will also be presented at the point of purchase before any payment is taken.

No pay-to-win, no real-money trading. When the shop does launch, every item we sell will be cosmetic only — no item will affect gameplay outcomes, competitive standing, loot rolls, or any in-game advantage. We will not permit real-money trading of items between players and will not operate a secondary market.

How payments will work. We expect to process payments through a third-party payment processor (for example Stripe) — i.e. a direct purchase from us, processed by a payment partner, rather than a sale routed through a games-storefront partner. The processor will handle card / payment-method details; we will receive only the information needed to grant the entitlement and reconcile the purchase. The specific processor and its data-handling terms will be named in this Section and in the Privacy Policy at the time the shop goes live.

Refunds. Until the shop is active, no refund policy is in force because no purchases are possible. When the shop launches, we will publish a refund policy here covering at minimum: the refund window, how to request a refund, and any categories of digital content that are non-refundable once delivered or consumed. The refund policy in effect at the time of your purchase governs that purchase. Nothing in this Section affects statutory refund rights you have under applicable consumer-protection law that cannot be waived by contract.

8. Intellectual property

We own (or licence) the Game's code, server logic, art, music, brand, trademarks, and design. These Terms don't transfer any of that to you; you get a personal, non-exclusive, non-transferable, revocable licence to use the Game for personal entertainment, subject to these Terms.

Some Game components are released under open-source licences in our public repository; those components are governed by the open-source licence stated in the repository, not by these Terms.

The trademarks Lurk's Dungeon and LURK24 and any associated logos / brand marks are ours. Fan content (streams, videos, fan art) that uses the marks for non-commercial player commentary is welcome; commercial use needs explicit permission via privacy@lurksdungeon.com.

9. Suspension and termination

We can suspend or terminate your access to the Game if you violate these Terms. Suspension scopes match the controls already in the back-end:

For severe or repeated violations the suspension may be indefinite. We'll generally tell you the reason and the scope; for some categories (active investigations, evasion attempts) we may not be able to share detail until the investigation closes.

You can stop using the Game and request account deletion at any time from the town-hub Account tab ("Schedule account deletion" opens a 7-day grace window before the irrevocable erasure; you can cancel anytime within that window). If you can't sign in, email privacy@lurksdungeon.com instead. Closing your account does not automatically refund cosmetic purchases; once the shop is active, refund eligibility is governed by the refund policy in effect at the time of purchase per Section 7.

If we suspend or terminate your account, the licence in Section 8 ends and you must stop accessing the Game; the Sections that survive termination by their nature (intellectual property, disclaimers, liability, governing law) keep applying.

10. Disclaimer of warranties

The Game is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We don't warrant that the Game will be uninterrupted, error-free, free of harmful components, or that any defect will be corrected. You use the Game at your own risk; lost runs / lost time / lost cosmetic satisfaction are not warranty events.

Nothing in this section limits any warranties or rights that cannot be excluded under applicable law — in particular, nothing here affects your rights under the California Consumer Privacy Act, the California Consumer Legal Remedies Act, or any other consumer-protection statute that cannot be waived by contract.

11. Limitation of liability

To the maximum extent permitted by law, in no event will we, our contractors, or our service providers be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or in connection with your use of the Game — whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been informed of the possibility of such damages.

If we are found liable despite the above, our total aggregate liability is limited to the greater of (a) the amount you actually paid us in connection with the Game in the 12 months before the event giving rise to the claim, or (b) US $100.

The above limits apply even if a remedy stated in these Terms is found to fail of its essential purpose. Nothing in this section limits liability that cannot be excluded or limited under applicable California consumer-protection law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence.

12. Indemnification

You agree to indemnify and hold us harmless from any third-party claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) your breach of these Terms, (b) your violation of any law or the rights of a third party, or (c) any content you submitted through the Game. We may participate in the defence of any claim subject to this indemnity at our own expense.

This Section does not apply to the extent the claim arises from our own gross negligence or willful misconduct.

13. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Disputes arising out of or relating to these Terms or the Game are subject to the exclusive jurisdiction of the state and federal courts located in California, USA, and you consent to the personal jurisdiction of those courts. If you are a consumer in a jurisdiction that grants you the right to bring a claim in your local courts that cannot be waived by contract, this section does not affect that right.

We deliberately do not include a mandatory-arbitration or class-action-waiver clause; consumer disputes go through the courts described above.

14. Changes to these Terms

We can update these Terms when our practices change or when required by law. If we make a material change, we'll update the Effective Date above and surface a notice in the game shell. For minor edits (typos, clarifications that don't change your rights or obligations) we may update silently; the full revision history is in our public repository.

If you don't agree to an updated version, your remedy is to stop using the Game; continuing to use it after a material change has taken effect means you accept the updated Terms.

15. Contact